Director, Medical Information

Alfasigma is a privately held global healthcare company founded over 75 years ago in Italy, where it remains headquartered today in Bologna and Milan. The Group operates in over 100 markets spanning Europe, North and South America, Asia, and Africa.

Over three years ago, we embarked on a transformative journey to become a truly global innovative healthcare company with a leading focus on Gastrointestinal (GI) health. We have experienced remarkable growth, nearly doubled our revenues, expanding geographically, and integrating several key acquisitions. We have also evolved our portfolio, expanded into rare and specialty segments, and strengthened our pipeline and people's capabilities.

But our journey is far from complete! In fact, this is just the beginning of a bold new chapter in Alfasigma's history. We are committed to advancing innovation and leveraging our deep expertise to provide better health and a better quality of life for patients and consumers worldwide and expand our reach across diverse markets.

As we continue to grow, we are seeking a Director, Medical Information, to join the USA Pharmaceuticals Medical Affairs team.

Scope of the role:

Reporting to the Senior Medical Director of US Medical Affairs, the Director of Medical Information will be an integral team member of the US Medical Affairs team at Alfasigma.

The Director of Medical Information leads and owns the Medical Information function, providing strategic, operational, and organizational leadership across all medical information activities. This role is responsible for establishing the vision, structure, and standards for the function, ensuring the consistent delivery of high quality, accurate, and compliant scientific communications to healthcare professionals, patients, and internal stakeholders.

The Director oversees all aspects of medical information, including inquiry management, content strategy, development of standard response documents, and dissemination across multiple channels. This role ensures alignment with regulatory, legal, quality and pharmacovigilance requirements, while driving excellence, scalability, and continuous improvement across processes and systems.

In close partnership with Medical Affairs, Clinical Development, Regulatory, Legal, and Commercial teams, the Director integrates medical information into broader organizational strategy, supports product launches and lifecycle management, and leverages insights to inform medical and business decision making.

Your key responsibilities:

• Lead and oversee the end-to-end Medical Information function, including strategy, operations, systems, and performance across all products within GI and hepatology
• Develop and maintain high quality, compliant scientific content, including standard response documents, FAQs, and AMCP dossiers aligned with GI and liver disease data
• Direct medical inquiry management and lead/manage call center operations, ensuring timely, accurate, and balanced responses to healthcare professionals, patients, and internal stakeholders
• Oversee medical information systems and infrastructure, including knowledge management systems and content repositories to ensure efficiency, scalability, and compliance
• Serve as the subject matter lead for GI and hepatology medical information, ensuring deep understanding of disease state, clinical data, and evolving treatment landscape
• Ensure all medical information activities are aligned with regulatory, legal, quality, and pharmacovigilance requirements, including adverse event reporting and product safety processes
• Lead compendia strategy and submissions, including development and maintenance of clinical and pharmacoeconomic content for inclusion in key drug compendia
• Partner cross-functionally with Medical Affairs, Clinical Development, Regulatory, Legal, and Commercial teams to support product launches, lifecycle management, and scientific exchange
• Generate and synthesize insights from medical inquiries and call center interactions to inform medical strategy, evidence generation, and field engagement plans
• Support GI and hepatology product launches by developing core medical information materials, training content, and response strategies
• Oversee vendor management and external partners, including call center providers and content vendors, ensuring quality, compliance, and scalability
• Establish and track key performance indicators to continuously improve medical information quality, responsiveness, and stakeholder experience
• Lead medical booth operations at scientific congresses, including development of booth and materials, training of staff, and management of on-site medical information activities
• Train and mentor internal teams on medical information processes, systems, scientific communication standards, and GI and hepatology specific knowledge
• Ensure inspection readiness and maintain documentation standards to support audits and regulatory reviews

Who you are:

•     Healthcare professional (MD,  PharmD/RPh, or other relevant degree)

•     6-8 years of progressive medical information experience, including leading several functions within Medical Information; product launch experience highly preferred

•     Strong understanding of Medical Information responsibilities and operational processes

•     AMCP Dossier experience

•     20% travel will be required to US and Global medical/scientific congresses, including overnight and weekend travel

•    Excellent written, oral, and presentation skills and demonstrated ability to critically analyze scientific literature to develop materials for communication

•     Strong teamwork and interaction skills to be able to interface effectively with internal and external partners, including vendors

•   Exceptional organizational/project management skills; ability to manage multiple projects and deliverables at once with a sense of ownership to drive to completion

•     Strong interpersonal skills and problem-solving ability

•     Proficiency with standard desktop computing programs (e-mail, Word, Excel, PowerPoint) and relational databases; IRMS experience

•     Call Center management experience

•     Excellent digital proficiencies and experience in innovating medical information initiatives

•     A global mindset and foreign languages are considered strong assets

Why Join Alfasigma:

At Alfasigma, we foster a culture where the courage to innovate is key to our success.

We offer a competitive salary, comprehensive benefits, and extensive opportunities for professional growth and development.

Our commitment to people and patients is at the heart of everything we do. We value diversity and welcome individuals with unique perspectives and experiences. We believe that open-mindedness, collaboration, and a shared passion for innovation are essential to achieving meaningful progress.

Join Alfasigma and become part of a forward-thinking team dedicated to shaping the future of the pharmaceutical industry.

Compensation & Benefits:

The anticipated salary range for this position is $220,000 to $250,000. This represents the anticipated low and high end of the salary range for this position.  Actual salaries may vary based on various factors including, but not limited to, experience, skillset, and performance.

The salary range listed is just one component of our total compensation package.  Alfasigma US also provides a competitive suite of benefits, including:

•     401(k) plan with company match

•     Rewards and recognition program

•     Health care benefits (medical, prescription drugs, dental, and vision insurance)

•     Short and long-term disability coverage provided

•     Plan coverage for domestic partners

•     Paid parental leave benefits and adoption assistance

•     Tuition reimbursement assistance

•     A generous Paid Time Off program that includes 20 vacation days, 11 holidays, 4 personal days, and 2 volunteer days per calendar year

•     Numerous well-being and work/life programs

EEO Statement

Employment decisions at the Company are made without unlawful regard to race, color, religion, creed, national origin, alienage or citizenship status, sex (including gender, pregnancy, childbirth or medical conditions related to pregnancy or childbirth), gender identity or expression, sexual orientation, national origin, ethnicity, age, physical or mental disability, legally protected genetic information, marital or partnership status, sexual and reproductive health decisions, military or veteran status, or any other status protected by applicable federal, state, or local law. This organization participates in E-Verify (E-Verify's Right to Work guidance can be found here:  https://www.e-verify.gov/sites/default/files/everify/posters/IER_RighttoWorkPoster.pdf).