Key Account Manager E-Commerce & Pharmacies

Alfasigma is a privately held global healthcare company founded over 75 years ago in Italy, where it remains headquartered today in Bologna and Milan. The Group operates in over 100 markets spanning Europe, North and South America, Asia, and Africa.

Over three years ago, we embarked on a transformative journey to become a truly global innovative healthcare company with a leading focus on Gastrointestinal (GI) health. We have experienced remarkable growth, nearly doubled our revenues, expanding geographically, and integrating several key acquisitions. We have also evolved our portfolio, expanded into rare and specialty segments, and strengthened our pipeline and people's capabilities.

But our journey is far from complete! In fact, this is just the beginning of a bold new chapter in Alfasigma's history. We are committed to advancing innovation and leveraging our deep expertise to provide better health and a better quality of life for patients and consumers worldwide and expand our reach across diverse markets.

Scope of the role:

Key Account Manager E-Commerce & Pharmacies is the driving force behind our growth in strategically vital channels, responsible for the initiative-taking expansion of new business and the maximization of profitable revenue with existing key customers. With a clear focus on "Sell-In", this role develops tailored strategies to significantly increase market penetration of our CHC products and sustainably strengthen our market position in Germany. This position reports directly to the Business Unit Director CHC.

Your role:

• Execute proactive "Sell-In" strategies and account plans to achieve ambitious sales targets and significantly expand our market share with mail order pharmacies, wholesalers, pharmacy cooperations and selected flagship pharmacies in Germany.
• Independently lead complex contract, pricing, and terms negotiations to ensure maximum short- and long-term profitability and competitiveness.
• Maintain solid and profitable business relationships with  existing key customers, and continuously expanding our network within relevant CHC channels (key accounts, wholesaler and mail order pharmacies).
• Generate accurate sales forecast for the area of responsibility (wholesalers, mail order pharmacies) reflecting the overall Sales Forecast developed cross-functionally between the CHC BU, Finance and Commercial Operations as well as Supply. 
• Manage monthly report of discrepancies from budget plan and plan, monitor and report the marketing investment 
• Continuously monitor market trends, competitor activities, and customers need to proactively identify opportunities for new "Sell-In" initiatives and mitigate potential risks.
• Drive collaboration with Marketing and Sales to plan and execute integrated campaigns and initiatives that maximize Sell-In in line with overall Sell-Out planning within your key accounts.
• Plan and work together with the Digital Activation Manager on promotional activities, including product launches, advertising campaigns, and promotional events, to drive sales and increase brand awareness. 

Who are you:

• Bachelor’s degree in business administration, or a related field
• Previous professional experience in sales and E-Commerce positions with solid experience in dealing with key account customers
• Solid previous experience in the OTC pharma market with good understanding of regulatory requirements, industry trends, and competitive landscape
• Strong interpersonal and negotiation skills, backed by an established stakeholder network within the German e-pharmacy sector.
• Ability to analyse data, identify trends, and develop actionable insights
• Results-oriented mindset with a track record of achieving sales targets and driving business growth
• Willingness to travel as needed
• Fluent speaking in German and English

Why Join Alfasigma:

At Alfasigma, we foster a culture where the courage to innovate is key to our success.
 We offer a competitive salary, comprehensive benefits, and extensive opportunities for professional growth and development.

Our commitment to people and patients is at the heart of everything we do. We value diversity and welcome individuals with unique perspectives and experiences. We believe that open-mindedness, collaboration, and a shared passion for innovation are essential to achieving meaningful progress.

Join Alfasigma and become part of a forward-thinking team dedicated to shaping the future of the pharmaceutical industry.